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August 17, 2020

Google Sheets vs. Microsoft Excel: Which works better for business?

As Google has added more sophisticated features to Sheets, Microsoft has been beefing up Excel’s collaboration abilities. See which spreadsheet app wins in today’s multiplatform environment. Read more ▶

Image: The Innovator’s Guide to the Digital-first Contact Center

eBook | inContact, Inc.

The Innovator’s Guide to the Digital-first Contact Center

Contact center adoption and support for first generation digital channels such as Email and Web Chat, including video chat and co-browsing, is growing very rapidly. Mobile Apps, while tightly tied to mainstream adoption of smartphones, have been around for a while and are gaining traction, even though contact center support has been lagging behind consumer adoption.

16 top endpoint protection platforms

Looking for a better endpoint protection platform to protect remote staff working on Windows PCs, Macs, smartphones or even Linux? One of these might be the answer.

The CIO’s cost-optimization playbook: 7 tips for tight times

IT leaders lend advice on optimizing IT for value when budgets get lean — without impairing growth projects.

Review: AWS Bottlerocket vs. Google Container-Optimized OS

Container-Optimized OS offers tremendous advantages for container workloads on Google Cloud Platform, but Bottlerocket is a better choice everywhere else

How to redirect a request in ASP.NET Core MVC

Take advantage of redirect action results in ASP.NET Core MVC to elegantly redirect a request to a specified URL

Lexmark proves the power of CIO-CTO collaboration

The efficacy of Lexmark’s digital strategy depends on collaboration between the company’s CIO and CTO. The secret to success? Communication, accountability, competence and empathy, says CIO Brad Clay.

Slack, Atlassian deepen ties with app integrations and account ‘passport’

The two collaboration vendors are intertwining their services in a bid to bolster productivity for users.

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