| Credable CEO: Lessening The Pain Of Late Payments For SMBs The cost of late or ignored invoice payments can be significant â even existential â for many SMBs. Richard Garnier, CEO of invoice insurance firm Credable, talks to Karen Webster about a new way to reduce that risk, giving SMBs peace of mind and funds if buyers are late â or donât pay at all. |
| Walk To The Elevator Series |
| The Path To Consumersâ Digital Hearts Is Paved With Alerts Banks and credit unions certainly need to follow the digital tracks left by consumers to meet and anticipate customer demands. But as Fiservâs Jon Rosner says in the latest PYMNTS Walk to the Elevator podcast, a fresh attention to service can also lead to more revenue. |
| The Payments Bucket List (No, Itâs Not What You Think) We compartmentalize our daily lives, separating goals and tasks into manageable âbucketsâ of thoughts and actions. Why should payments be any different? In the latest Topic TBD, Kelley Knutson, president of Netspend, notes that consumers are discovering new ways to find and pay for things. And they would prefer a single account with multiple funding sources to simplify and manage all of it. Welcome to the âpluralization of money streams.â |
| | Restaurant Innovation Readiness | | Amazon: QSRâs Big Threat Or Essential Lifeline? The restaurant industry is a study in contradictions. Consumers spend more of their food budget on eating at restaurants, yet almost 50 percent of food purchased from restaurants is eaten at home. Karen Webster says that at the same time the consumer is going digital in the name of convenient and well-priced quality food options, PYMNTS research shows that QSRs are focused mostly on making the in-store experience better. That disconnect, she says, leaves the small and mid-size QSRs with a choice â neither of which may be all that appetizing. |
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