CIO First Look
Stay up to speed with the current top stories for IT leaders
March 13, 2024
Has the CIO title run its course?
With the role expanding well beyond its decades-old roots and top tech chiefs rebranding departments for the digital era, some IT leaders are rethinking whatâs in a name. For Tim Wenhold and Marc Sule, CBTO hits closer to the mark. Read more
Self-belief is your superpower: CIO Ange Nash on getting ahead as a woman in tech
Ange Nash, Chief Information Officer at AA Insurance, and one of our top CIO50 New Zealand alumni, reflects on her career in technology and how to encourage more young women into the industry. Read more
The early returns on gen AI for software development
Leading organizations highlight key takeaways from initial implementations of generative AI across the app-dev lifecycle, including benefits, limitations, team impacts, and lessons learned. Read more
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Selling the C-suite on preemptive IT investments
Greater scrutiny on margins means earning the green light on preemptive projects that donât produce immediate ROI, such as disaster recovery, a tough sell. Hereâs how CIOs can make the case. Read more
Industry clouds give CIOs on-ramp to gen AI
Cloud offerings tailored to their verticals have given IT leaders industry-specific features and an expedited route to the cloud. Now they are enabling easier experimentation with generative AI. Read more
Salesforce bids to become copilot building platform of choice
Vendors are racing to offer the preeminent platform for building generative AI copilots. With its latest release, Einstein 1 Studio, Salesforce makes its case. Read more
How CIOs use AI to elevate CX services
Generative AI can help staff answer customer queries efficiently and effectively. But thatâs the least it can do, or what IT leaders expect of it. The key to unlocking its real power is to focus on business outcomes and highly refined experiences. Read more