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RECOMMENDED READING

The key to getting useful information is knowing how to ask and answer questions. Unfortunately, many executives are lacking in this area, and as a result they squander opportunities to learn, connect, and build relationships. This Harvard Business Review article, coauthored by Harvard Business School professors Alison Wood Brooks and Leslie K. John, examines how the effectiveness of questions and answers shapes the productivity of conversations. Drawing on research in behavioral science, the article explores the importance of type, tone, sequence, and framing in the questions we ask.

Certificate of Management Excellence

HBS CAMPUS

Exceptional leaders have the vision to present incisive questions and illuminating answers across a range of functional disciplines and interpersonal encounters. To help you elevate your leadership skills, Harvard Business School has created the Certificate of Management Excellence—a comprehensive and customized learning experience that lets you choose a combination of programs that meet your specific business management goals. This certificate, which includes offerings that span leadership, negotiation and innovation, and strategy, will provide you with the cutting-edge tools and far-reaching connections you need to advance in your career.

Which Program is Right for You?
Connect with a program advisor to see which program fits your goals and experience. You’ll receive a personalized consultation, access to other program resources, and details on related offerings.
CONTACT: HBS Executive Education Program Advising Team executive_education@hbs.edu

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