The rest of the economy has added jobs during the past two years, but the retail sector has flatlined. Brick-and-mortar stores might be stagnating, but growth is accelerating in e-commerce, which creates jobs in transportation and warehousing. CNN Business (2/20)
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Recruiting & Retention
Health care industry concerned about staff shortage JPMorgan Chase's Healthcare Industry Outlook survey finds health care organizations are suffering from a talent shortage, with 58% of respondents saying they are worried about finding workers with proper skills. Most organizations plan to do more recruitment and to increase pay to attract qualified employees. Healthcare Finance (2/20)
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Benefits & Compensation
Health insurance brokers influenced by incentives HR directors often rely on independent health insurance brokers when looking through benefits options, but brokers get commissions from the insurance industry, incentivizing them to steer companies toward costlier plans. The cost for broker commissions is built into premiums paid by employers and employees. ProPublica (2/20)
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Technology
VR removes safety risks during forklift training Virtual reality forklifts are used by trainees at staffing companies such as Hamilton-Ryker to eliminate safety risks while teaching people how to operate the equipment. Trainees learn in a "simulated work setting" so they can pass forklift tests and find jobs, Hamilton-Ryker says. HR Dive (2/19)
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The HR Leader
Be direct with direct reports Managers shouldn't beat around the bush with employees, especially when there are performance issues, Alison Green writes. "You end up prioritizing your own comfort over the employee's ability to clearly hear where they're going wrong and what they need to change," she writes. Slate (2/18)
Evil communication corrupts good manners. I hope to live to hear that good communication corrects bad manners.
Benjamin Banneker, first African-American man of science
