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Building a High-Reliability Organization: A Toolkit for Success

This book is a practical guide to becoming a high-reliability organization (HRO). HROs practice the highest standards of patient quality and prevent never events before they occur. After reading this book, you will:

Possess a clear understanding of what constitutes high-reliability healthcare
Be able to promote evidence-based, reliable methods to improve safety
Understand which elements and behaviors must be included in an overall plan to achieve high reliability at the front lines of care
Be able to apply the principles of a fair and just culture to promote the reporting, discussion, and disclosure of adverse events

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MAGNET(TM), MAGNET RECOGNITION PROGRAM(R), and ANCC MAGNET RECOGNITION(R) are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC). HCPro is not affiliated in any way with the Institute for Healthcare Improvement (IHI).