| TOP HEADLINES Government Experience Awards 2020: Government Goes Virtual
In the fourth annual Government Experience Awards, winning jurisdictions proved that in the face of COVID-19, it’s more important than ever to bring vital services to communities with innovative digital tools. READ MORE Hexagon Releases AI Tool for Real-Time Emergency Analysis
A new AI-based tool scans incident reports in real time to notify 911 call centers when they’re being inundated with calls about the same emergency, so they can coordinate the most efficient response. READ MORE Harris County, Texas, Names Interim CIO to Succeed Bruce High
The ongoing implementation of county ERP software prompted a close commission vote on whether to retain the services of the longtime CIO. After a contentious hearing, High was ultimately removed from the role. READ MORE Omaha, Neb., Turns to ‘Smart Zones’ to Better Manage Curbs
As part of a pilot project with transportation technology firm Coord, the city has set up five “smart zones” as locations to test technology to better manage the flow of delivery and other traffic on busy curbs. READ MORE | 
