NOVEMBER 01, 2024
High Insurance Rates Pump the Brakes on Car Sales
F&I managers don’t sell insurance, but they can suggest tools for customers to steer past sticker shock, says Polly’s Mike Burgiss.
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Customer Pay vs. Warranty Work
Dealers need to court aftersale work to boost profits, say dealer group leaders.
Young People Still Want the Status Symbol of Car Ownership: Continental
The Tier One supply giant's survey reveals young drivers are not planning to give up their cars anytime soon.
AM/FM Radio A-One for Most Drivers
Consumers shun infotainment systems due to their complexity.
Industry Voices | Is CFPB’s Focus on Junk Fees Justified?
The CFPB’s ongoing campaign against what it terms “junk fees” doesn’t reflect consumer experience in the auto lending space, based on what consumers are actually complaining about.
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