| Home Depot Doubles Down On Digital With Order Lockers; Plus Chipotle Restructuring; And Alexa's Cordless Evolution.  | | | | | | | | | | | | | | | | | | |  | | | | | | How Lingerie And Upgraded Operations Became The Wind Beneath American Eagle's Wings | | | | The conventional wisdom about American Eagle a few years ago was that it was another mall-based physical retailer brand struggling to stay relevant. But as of 2018, AE is beating expectations and planning for growth, powered by the strength of its Aerie brand and a bet on a better backend. | | | | |
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| | | | | | |  | | | | | | Can Social Media Make Ordering Takeout Less Frustrating? | | | | So many food delivery apps, so many food delivery options. Can cozying up to consumers on social media lead to more restaurant revenue? Li-ran Navon, the CEO of Say2eat, talks about the evolving online model of restaurant commerce. Read More... | | |
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| | | |  | | | | | | Beauty And Brains: L’Occitane en Provence Is Latest Brand To Tap AI | | | | More and more merchants are turning to artificial intelligence (AI) and augmented reality (AR) technologies to drive efficient and highly targeted campaigns. Here’s how some of today’s biggest beauty brands, such as L’Occitane en Provence and Saks Fifth Avenue, are building strategies around the pillars of omnichannel success. Read More... | | |
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| | | | |  | | | | | | The New Frontiers Of Consumer Engagement | | | | The question is no longer where one will encounter a customer. At this point, there are so many touchpoints that it would be shorter to list places where one won’t encounter a customer. But engaging correctly, once one has made the connection, is a challenge. Luckily, technology is here to help. Read More... | | |
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