Computerworld

Computerworld First Look

April 08, 2019

Image: How AI is helping the help desk

How AI is helping the help desk

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand planning and more. Read more ▶

Your Must-Read Stories

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The smart speaker finally gets its killer app for business

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Massive bank app security holes: You might want to go back to that money under the mattress tactic

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Tech event calendar 2019: Upcoming shows, conferences and IT expos

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How AR, the cloud and AI could change the courtroom experience for the better

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iPad Air 2019: A review

White Paper: VMware & 2nd Watch

VMWARE CLOUD ON AWS TECHNICAL

VMware CloudTM on AWS brings VMware enterprise-class Software-Defined Data Center (SDDC) software to the AWS Cloud. Read more ▶

Image: The smart speaker finally gets its killer app for business

The smart speaker finally gets its killer app for business

It turns out that the most important app for a virtual assistant appliance might be the one you create yourself. Read more ▶

Image: Learn how to get certified in Microsoft Azure for just $29

FROM OUR BUSINESS PARTNERS

Learn how to get certified in Microsoft Azure for just $29

Learn about cloud technology and how to deploy a cloud environment using Azure Read more ▶

Image: Massive bank app security holes: You might want to go back to that money under the mattress tactic

Massive bank app security holes: You might want to go back to that money under the mattress tactic

A new report from a well-regarded payments consulting firm has found a lengthy list of security insanity while examining several major fintech company mobile apps. Read more ▶

 
 
Image: Tech event calendar 2019: Upcoming shows, conferences and IT expos

Tech event calendar 2019: Upcoming shows, conferences and IT expos

Our sortable chart offers information, dates and locations for a variety of IT-focused events coming up over the next year. Read more ▶

Image: How AR, the cloud and AI could change the courtroom experience for the better

How AR, the cloud and AI could change the courtroom experience for the better

After a less-than-ideal tech experience in the CA courts, I look at how AR, AI and the cloud could vastly improve legal trials by removing complexity, increasing reliability and significantly increasing the ability of attorneys (to present their case) and judges (to better understand the attorneys’ positions). Read more ▶

Image: iPad Air 2019: A review

iPad Air 2019: A review

The iPad Pro for the rest of us Read more ▶

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