A virtual Halloween meant a challenge to the Mars Wrigley division of global petcare and candy giant Mars. Shubham Mehrish, VP Digital Demand at Mars, explained why. “It was back in April or May that we started worrying about the longevity of the pandemic. Halloween is a big event for the Mars Wrigley business.” Product plans are set 18 months in advance; production lines are running by February — hence the imperative to sell online. “But we challenged ourselves. We said, ‘we can’t just solve for Halloween by putting everything online; it has to be something that enhances the experience.’” The result was Treat Town, a highly complex app-or-browser virtual trick or treat experience. Users can sign up as candy givers or trick-or-treaters. The former design and decorate their virtual doors, the latter dress up their Halloween avatars. Points collected by knocking on doors can be exchanged for candy online, or for QR codes allowing in-store pick-up. The experience was built on Acquia’s Drupal CMS. Other components include credit card processor Stripe, Microsoft’s PlayFab to tokenize the points, and Mapbox to allow geo-location of the virtual doors on a map. “All of these components have to scale together, and we had to be confident they would play nicely with each other,” said Mehrish. Read more here. |