 |
|
In this webinar, expert speaker Leslie J. Cox, BS, MHA, CPMSM, CPCS, will share the Banner Health Credentials Verification Office’s (CVO) experience-based, practical strategies for making connections with wide-ranging medical staff services and CVO customers—and for harnessing these efforts in far-reaching organizational improvements.
At the conclusion of this program, participants will be able to:
- Identify the resources, steps, and stakeholders necessary to launch and sustain a successful medical staff services/credentialing customer service program
- Develop tools for evaluating stakeholder experiences, identifying improvement opportunities, and educating customers on key services and processes
- Explain to executive leaders how prioritizing customer service supports high-functioning workforces and healthy bottom lines
| |
| About Banner Health | |
Nonprofit Banner Health is headquartered in Phoenix, Arizona, and operates 28 hospitals, including three academic medical centers and other related health entities and services in six states. Banner Health has rapidly evolved from a health system of hospitals to a fully integrated system that includes significantly expanded services through Banner Health Network, Banner Medical Group and, since 2015, Banner–University Medicine. With more than 400,000 members currently served by the Banner Health's provider networks, Banner has demonstrated the ability to effectively manage the health and wellness of populations of insured members in both government and private plans.
| | |
|
|
