The latest news and analysis about patient safety and healthcare quality
Wednesday, September 11, 2024

Featured Story

How Clinicians Can Avoid 'Medspeak' When Communicating with Patients
"Medspeak" is characterized as medical terminology used by clinicians that leads to communication gaps with patients. Medspeak gets in the way of effective shared decision-making for clinicians and patients.
 

News & Analysis

Are Healthcare Leaders Getting Their AI Priorities Straight?
Schwamm says the healthcare industry has become “accustomed” and “complacent” in healthcare IT, and Ai is presenting healthcare leaders with issues they haven’t encountered before. The AI evolution, he pointed out, is similar to the development of the software-as-a-service (SaaS) model, but health systems and hospitals haven’t developed the governance to regulate these tools before they’re used.
Leveraging Call Centers for Better Patient Care
Organizations can take advantage of patient/member interactions to drive better results by taking care of important but routine additional interactions, notes Patty Hayward, GM of healthcare and life sciences with Talkdesk. 
Telling a Better Care Story with Health Risk Assessments
Unlock Health has designed its Substance Abuse HRA, an online health risk assessment, to enable behavioral health treatment centers, healthcare providers, and integrated health systems a way to accurately identify individuals at risk for SUD and engage with them early on to personalize treatment plans and provide better outcomes.
PSQH: The Podcast

PSQH: The Podcast Episode 112 – Improving Staff Retention in Healthcare

On episode 112 of PSQH: The Podcast, Heidi Raines, founder of Performance Health Partners, talks about how to improve staff retention in healthcare.
Upcoming webinar

Regulatory Update: What You Need to Know About the Latest Changes Affecting Patient Safety

In this September 24 webinar, Jen Cowel, Executive Vice President of Accreditation Regulatory Compliance, Patton Consulting, explains everything you need to know about the latest regulatory and compliance changes affecting patient safety and healthcare quality. Sponsored by SAI 360 and Origami Risk. Register now to save your spot!
 

Industry Events

 

Thursday, 9/5 - HIMSS AI in Healthcare Forum

Monday, 9/9 - NAHQ Next (virtual)

Thursday, 9/12 - ABQAURP's 47th Annual Conference

Monday, 9/16 - AAAHC Achieving Accreditation (Virtual)

 

    

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Christa Cruz
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929-281-4838
ChCruz@healthleadersmedia.com