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April 16, 2021
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Getting Ahead
Switching word choice can boost authority at work and lead to better outcomes. Instead of "thank you" say "I'm happy I was able to help"; instead of "I don't know" say "I'll find out"; and instead of "I can't" say "Here's what I can do for you."
Full Story: Fast Company (tiered subscription model) (4/13) 
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How did Bill Gates run Microsoft? Here's a look
Gates in 1993 (Dirck Halstead/Getty Images)
Bill Gates did not micromanage product development at Microsoft in the early 1990s because he had too many responsibilities, but his presence and principles created guardrails as well as space for developers to innovate, writes Steven Sinofsky, former president of the Windows Division. "Bill's approach of constantly balancing the tension between innovation and shipping, expanding the portfolio while maintaining coherency, and the injection of new ideas while also executing on existing work proved to be the most interesting 'management' lesson," Sinofsky writes.
Full Story: Substack/Hardcore Software (4/15) 
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Research from INSEAD suggests just 15-20% of firm outcomes can be attributed to CEOs. Of course, a lot depends on variables like the size of the company, the industry and the other talent that surrounds the CEO. Nevertheless, the person in the big chair doesn't always wield as much influence as you think.
Full Story: INSEAD Knowledge (4/15) 
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Poll
Are you a late-night snacker?
Oh, yes
 13.78%
Sometimes
 35.93%
Never
 50.29%
The Landscape
Initial unemployment claims totaled 576,000 last week, the lowest level since March 2020, according to the Labor Department. The total was down 193,000 from the previous week.
Full Story: The Associated Press (4/15),  The Wall Street Journal (4/15) 
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Increase team collaboration remotely by using software for video conferencing, coordinating projects and sharing information, writes Naphtali Hoff, who walks through several scenarios.
Full Story: SmartBrief/Leadership (4/14) 
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The Water Cooler
Sony World Photography Awards
(Mark Hamilton Gruchy)
The diversity of subjects captured by these winners in the Sony World Photography Awards is incredible. Some are "creative" and fun, like the moon BBQ, but others are heartbreakingly powerful (like the boy with the lollipop, cigarette and black eye).
Full Story: TechRadar (4/14) 
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When people say, 'You can't teach an old dog new tricks,' it's not true, because you can reinvent yourself and learn new things whenever you want.
Jonathan Van Ness,
hairdresser, actor, writer, TV personality, podcast host
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