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Computerworld First Look

October 13, 2023

How Discover Financial Services created an AI governance council

Discover is exploring how it can use AI to create efficiencies, but in a heavily regulated industry, protecting sensitive customer data always comes first. Here's how the firm worked to ensure AI's safe but productive use. Read more ▶

Image: Sponsored by Rimini Street: Is an integrated ERP suite or a composable ERP strategy right for you?

Sponsored by Rimini Street: Is an integrated ERP suite or a composable ERP strategy right for you?

A composable ERP strategy is gaining traction among IT leaders

Google used Microsoft’s monopoly playbook to crush Bing — now Microsoft cries foul

With hypocrisy on full display, Microsoft CEO Satya Nadella takes Google to task for using the same tactics his own company perfected decades ago.

AI bias poses danger to the financial sector, Bank of England warns

A new report from a financial technology expert at the Bank of England says that inherent biases in AI systems makes it dangerous to entrust them with too much decision-making at present.

Image: Dropbox unveils video app, updates AI tools and web interface for new era of work

Dropbox unveils video app, updates AI tools and web interface for new era of work

Highlighting a new era of distributed, virtual work, Dropbox has announced a host of updates to its platform — including a number of new capabilities for its previously launched generative AI tools — as well as new subscription plans.

Box unveils new AI-powered content portal Box Hubs

In the latest AI-enabled addition to the platform, Box will roll out a multi-document content search-and-summarization tool.

7 buried Android 14 treasures for your Google Pixel phone

Some sweet new surprises are showing up on Pixels this week, but it's up to you to dig 'em up and find 'em.

California's Apple-backed Right to Repair Act is the future of tech

We know the EU and other territories are developing similar legislation, which suggests that California’s new law may in the future be emulated everywhere.

How to replace Edge as the default browser in Windows — and why you shouldn’t

Here’s how to make Chrome, Firefox, or another browser the primary one in Windows 10 or 11. (But are you sure you want to?)

Why we need to focus AI on relationships

We are increasingly using AI to create and maintain relationships with customers, but the real short-term need is in creating and maintaining relationships with our employees.

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