It was another holiday weekend, and a chance to see some fireworks and, for some, micromanage barbecue techniques. You know who you are. It’s a contentious practice that can trigger hostilities on the same level as politics and religion. Out of the backyards and into corner offices, though, AI is creating equally strong divisions as well. In today’s lead story, Beth Stackpole takes the temperature on the current state of CIOs having to wrestle with AI dictating change management strategies. The means of promoting adoption to drive business value are within reach, but establishing trust and addressing the skills gap urgency are still key concerns that can’t be solved with the flip of a switch. Reimagining how people work is tough work, and despite a vast majority of organizations investing in AI, only a small percentage to date — a group Kyndryl calls AI pacesetters — have their workforce, tech, and growth goals aligned. “If you try to work the same way you’ve always worked while leveraging AI, you won’t see true benefits,” says Kathy Kay, EVP and CIO at Principal Financial Group. “If you understand the implications of how you can do work differently with AI, you’ll have better outcomes.”
| Carl Friedmann, Executive Regional Editor, CIO |
|