The Scoop: Purina barks back after social media group blames its pet food for sick pets

Plus: Another Panera Charged Lemonade lawsuit; AI is being blamed for lawsuits.

By the numbers: This is how many pitches actually get responses

The odds are not in your favor.

6 questions with: Codeword’s Michael McKloskey

Michael McKloskey shares how active involvement in shaping a vision or influencing the creation of something in alignment with a shared vision leads to next-level success.

The Friday Reporter: Patrick Wohl

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A 5-step system for crafting better thought leadership

Get thought leadership wins by getting specific.

AI for communicators: What’s new and notable

No shortage of news for comms pros.

How Boeing has communicated about 737 Max 9 disaster

Handling the aftermath of a life-or-death crisis is harrowing. Here's what you can learn from Boeing.

New social media features and updates to know this week 

Updates to X, Facebook, TikTok and more.

Comms Etymology: The finer points of punctuation

The poignant origins of periods, commas and beyond.

Offering education, outreach and service this MLK Day

Action is as important as using the right words.

6 questions with: Sandy Pound of Thermo Fisher Scientific

Sandy Pound shares why you should embrace being uncomfortable as a communicator.