Banking-as-a-Service (BaaS) is a digital transformation of the way a bank’s financial service is offered to the customers keeping in mind their expectations as a focus point and putting customer experience at the center stage. It is an end-to-end technological process that enables the customers to avail of a banking service digitally beyond the walls of a bank and beyond the bank’s business hours through an interface of their choice (mobile or web platforms) on-demand any time, anywhere. |