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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
April 19, 2024
How Southwestâs CIO modernized the airline through turbulent times
Thrown into the deep end as CIO following an IT collapse, Lauren Woods drew on her transformation experience and a leadership style rooted in authenticity and courage to help get the airlines back on course. Read more
Generative AI gold rush drives IT spending â with payoff in question
Worldwide IT spending should grow by 8% this year, with AI hype and COVID-era device replacements helping to push the spending numbers up, Gartner predicts. Read more
Travelex leverages cloud-based customer data platform to boost retention
International prepaid travel cards are a great resource for travellers that offer improved safety and locked-in rates, and make it easier to calculate foreign currencies. Here, Hans van der Waal, Travelexâs global IT director, explains how the company customizes customer data to encourage people to take advantage of the benefits. Read more
CIOs not entirely sold on generative AI copilots
Microsoft and other vendors are touting the productivity gains their enterprise AI assistants can help achieve. Not all IT leaders are convinced the return on investment is there yet. Read more
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Persán embraces Industry 5.0 to manage organizational assets
With three factories in Europe, the Spanish household product manufacturer began its transformation process years ago with the aim of moving to a more dynamic model, capable of producing in any location. Read more
Oracle to invest $8 billion in Japan through 2034
The investment spread across a period of 10 years will see the public cloud service provider expand its cloud infrastructure footprint in the country to meet the growing demand for AI-based workloads. Read more
Will enterprises soon keep their best gen AI use cases under wraps?
While organizations from virtually every industry have publicly disclosed the ways they use generative AI to produce measurable benefits, they might not be so forthcoming in the future. Read more
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