oure nearing retirement and youve managed to build a sizeable nest egg, congratulations are definitely in order/www.telegraph.co.uk/money/fisher-investments-uk/investing-for-retirement-income/?WT.mc_id=tmgspk_plrnlr_2866_AvTCSkN8cBlT&utm_source=tmgspk&utm_medium=plrnlr&utm_content=2866&utm_campaign=tmgspk_plrnlr_2866_AvTCSkN8cBlT&plr=1&mvpf=88cac5ad91614fea88712d7337420803&mvpflabel=oure nearing retirement and youve managed to build a sizeable nest egg, congratulations are definitely in order/www.telegraph.co.uk/money/fisher-investments-uk/investing-for-retirement-income/?WT.mc_id=tmgspk_plrnlr_2866_AvTCSkN8cBlT&utm_source=tmgspk&utm_medium=plrnlr&utm_content=2866&utm_campaign=tmgspk_plrnlr_2866_AvTCSkN8cBlT&plr=1&mvpf=88cac5ad91614fea88712d7337420803&mvpflabel=

How Telegraph Money saved 2m of readers' money
Plus: tips on navigating the newly unfrozen property market

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The Telegraph

Wednesday May 20 2020

Telegraph Money

 

The week's most important personal finance news, analysis and expert advice, from pensions and property to investment ideas and savings tips.

No person too small, no company too big

By Marianna Hunt,
Personal finance reporter

More than 2m has been won back for Telegraph readers by our consumer champion Katie Morley since she launched her weekly column one year ago – 2,007,665, to be precise.

From convincing tight-fisted insurers to pay out to getting incompetent banks and lawyers to admit their mistakes, she has seen it all. Last week she revealed the best and worst offenders among the giant companies she has had to take on.

It hasn't always been easy. There have been threats of non-disclosure agreements by a betting firm who tricked a brain-damaged woman to gamble away her life savings, and the pain of revealing to a woman her husband had been living a secret double life for 20 years. But in the end, the truth has always come out.

Now more than ever is a time to stand up for those who feel alone, ignored or unable to do so themselves. The crisis has forced firms to show their true colours and while many have stepped up, others have fallen flat.

Most notably many airlines and insurers have been dragging their feet on refunds, adding extra pain for those who have had to cancel dream holidays. In one investigation, Telegraph Money convinced a holiday firm to refund a reader for his family's cancelled 22,000 safari.

Whatever the problem, big or small, we are here for you. Get in touch by emailing money@telegraph.co.uk.

We also asked you to share your uplifting stories of individuals and businesses doing extraordinary things. Now it's time to pick your favourites in our Telegraph Lockdown Awards. You can find all the heartwarming entries and the categories here.

Are you enjoying the Money newsletter? Why not try our Telegraph Investor newsletter too, which brings you the best of our news and analysis of what is happening in stock markets. Sign up here.

You can always find more news and advice at Telegraph Money. Subscribe now and try your first 30 days for free.

 
 

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‘We gave our son 10k to buy a house before lockdown. Can we ask for it back?’
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In our comments section, B Zabavnik said of Lifting the lockdown won’t save the doomed housing market: "What nobody has factored in is the number of foreign buyers desperate to get out of Britain because they need the money at home. That is worth about a 45pc drop in property prices alone. Coronavirus has bounced around the world which is now in lockdown. When you are stuck in your home country with an asset eating its head off in Britain, what are you going to dump?"

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