Organizations feel pressured to appoint chief analytics officers and chief data officers, but they may not be using those roles as effectively as they could.
Equinix, the data center giant, is exploring artificial intelligence to help improve customer experience. Here's what CIO Milind Wagle said about the plan. Read More
Formalized customer engagement programs are ideal for gathering input to product development, validating corporate strategies and deepening relationships with key customers. Read More
The workforce is changing as businesses become global and technology erodes geographical and physical barriers.IT organizations are critical to enabling this transition and can utilize next-generation tools and strategies to provide world-class support regardless of location, platform or device Read More
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