InfoWorld Cloud Computing Report |
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| User education is more effective than the best security technology alone Read More ▶ |
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| | | White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ | | Do-it-yourself serverless frameworks offer freedom from cloud lock-in, but at the cost of cloud convenience and ease Read More ▶ |
| | Although the cloud provides benefits to the Global 2000, this technology will also help smaller competitors drive these slow movers out of business Read More ▶ |
| | | | A step-by-step guide to using SAN-less failover clustering software to support SQL Server’s Always On Failover Clustering in the public cloud Read More ▶ |
| | Cloud cost monitoring and governance planning should be the first step on your cloud journey, not the last step Read More ▶ |
| | Learn about the use cases for each of Docker's networking models, and how to best apply and tune them for your needs Read More ▶ |
| | White Paper: Genesys Telecommunications Laboratories Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read More ▶ | | Get ongoing access to our exclusive Insider content: in-depth articles available only to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG publications. Sign up at no cost today! ▶ |
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