As a manager, performance reviews are an excellent opportunity for you to offer constructive feedback on a team member's progress. When used properly, they're an effective tool for understanding your people's strengths and weaknesses, learning what aspects of their roles they enjoy, and they provide an opportunity to set or review goals together.

Too often, however, such appraisals are just used as a box-ticking exercise. But our range of performance management resources can help you to avoid that trap – make performance reviews work for you, your people, and your organization!

Performance Management and KPIs

You've conducted performance reviews and have agreed goals with your team – but how do you ensure that these goals are met? Read this article to find out how to use Key Performance Indicators to measure how well your people and team are performing against their objectives.

Performance Agreements

What can you do if someone's performance fails to meet expectations? In this article, explore how to create and use "performance agreements" to boost accountability, establish clear goals and behaviours, and set helpful milestones.

The Five Conversations Framework

Discover the Five Conversations Framework – An alternative to the stress of a traditional annual performance review that's designed to develop people's talents through more frequent and more open dialogue, build great relationships and develop your people's strengths.

Performance Management 101 is an interactive, self study e-learning course that provides an introduction to performance management. Using a range of realistic examples, scenarios and challenges, it's the ideal starting point to begin building your performance management skills.

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