Workplace conflict among team members can be one of the most challenging, demanding, and draining issues a leader faces. If left unaddressed, it can lead to missed deadlines, decreased productivity, burnout, stress, turnover, and even affect mental health. It can also lead to poor communication and collaboration.
On the surface, it appears your team members are experiencing typical workplace conflict. There exists a disagreement or clash arising from opposing ideas, interests, or goals, and it’s disrupting work processes and team dynamics. But below the surface there is more at stake. We experience conflict when we perceive a threat to our sense of self or our values. In other words, conflict reveals values.
