For Americans, inflation and high deductibles mean patients are getting bigger bills, which causes both surprise and confusion. Often, patients don’t understand why they owe so much, or they aren’t able to meet their financial responsibility even if they do.
It’s time to create a better patient collections experience. Providers who take action now can change a potentially bleak future simply by rethinking patient collections.
By evolving your process and offering consumer-friendly experiences, you can empower your patients to manage their health — and their bills — with less stress and surprise.
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