When faced with a negligent credentialing claim, two priorities are paramount regarding documents in the hospital’s or healthcare entity’s possession. Take steps to ensure that information does not go missing. In most organizations, a risk manager will place the relevant credentials file in a separate locked location while litigation is pending or ongoing.

As part of our initiative to highlight the efforts of MSPs everywhere, the Credentialing Resource Center Team is recognizing all-star MSPs in the community by featuring them in Credentialing Resource Center Digest. In our latest feature, we would like to recognize Ann Bottom. Bottom is a credentialing systems specialist at Ephraim McDowell Health in Danville, Kentucky with more than seven years of experience in medical staff services.

CRC members can peruse all of the online articles from the November 2020 issues of CRCJ and MSB—as well as full-color PDFs—here:

• CRCJ
• MSB

To access the relevant full-issue PDF, select "DOWNLOAD FULL ISSUE" at the top of the page.