MAY 10, 2024
Extra Effort Wins Dealerships Service Customers
Dealers fight back against aftermarket services with complimentary multipoint inspections, personalized service.
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Auto Dealer Trifecta: Email, Text, Phone Online Shoppers
Chicago dealership group ranks highest in the latest Pied Piper mystery-shopping study of internet effectiveness in car sales.
Watch Out, Dealers: Aftermarket Services Are Gaining on You!
Wait times are among the key reasons service customers avoid dealers, reports J.D. Power.
Leasing Continues Its Comeback
Lease penetration for the whole new-car industry was 24% of retail sales in the first quarter, up from 19% a year earlier, experts report.
Why I Changed My Mind About Hydrogen Vehicles
Trains, ships and maybe even planes could be candidates for liquid hydrogen fuel too, and for all the same reasons: range, energy density and refueling time.
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