Every participant in the survey indicated staffing shortages are impacting revenue cycle and patient engagement.
Every. Single. One.
Staffing challenges aren’t new in healthcare. The headlines focus on a lack of nurses and primary care doctors, but front- and back-office staff operations critical to revenue functions and patient intake have been hit just as hard.
This report, based on a survey of 200 healthcare employees responsible for staffing the revenue cycle function at healthcare providers, examined the long-standing, chronic shortage of non-clinical staff within the healthcare vertical and its impact on the revenue cycle and patient engagement.
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