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Smart Answers

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, and Network World 

June 18, 2024

How to Use GenAI to Solve Real Business Problems  

Time for AI to Get Real 
 

The impact of AI on the enterprise is one of those topics that generates a lot of interest without any firm conclusions, and one of the biggest stories of the past week has been our report on CIO that 92% of IT jobs will be transformed by AI. Also generating large levels of interest was another CIO article offering up six hard truths of generative AI in the enterprise.  

From tech talent issues to difficulties getting the data equation right, IT leaders are uncovering the unique challenges of genAI the hard way: on the fly. And that caused our readers to ask Smart Answers how can organizations use genAI in a way that will genuinely impact things in a positive way? 

The answer from Smart Answers and our long-standing coverage of this subject is that it is all down to prioritizing ROI over cool stuff. Start with tactical and ladder up to strategic initiatives and learn as you go.  

Find out How do organizations prioritize genAI initiatives that solve real business problems?


Cybersecurity: Don’t Believe the Hype 

Meanwhile CSOs were told this week to avoid buzzy sales pitches and focus on the basics. In our CSO article Cybersecurity should return to reality and ditch the hype a leading CISO advised CISOs that cybersecurity is about safeguarding information systems from unauthorized intrusions and attacks, and that specific vendor tools will never be the ultimate solution. 

This prompted CSO readers to ask Smart Answers how CISOs and their organizations can ensure that their practices are fit for purpose when dealing with the latest threats. Smart Answers combined the wisdom of our years of covering this issue to recommend continuous risk assessments, the protection of digital assets, and management of the rapid pace of innovation in those security technologies. 

Find out How can organizations ensure their cybersecurity practices are adaptable to emerging threats? 


Cybersecurity: Nobody’s Safe 

Time was there was a loose code of ethics even for Blackhat hackers, and healthcare organizations were off the table as targets. That is not the case today, as shown by February's Change Healthcare breach. In another popular CSO article this week we wrote that February’s ransomware attack is a wake-up call for healthcare execs – and a reminder to leaders in other industries about what can go wrong. 

This caused our readers to ask who was behind the attack, and why did they do it? Smart Answers had no problem identifying the BlackCat/ALPHV ransomware group as the perps. 

Find out Who is responsible for the Change Healthcare breach, and what was their motive? 


About Smart Answers
Smart Answers is an AI-based chatbot tool designed to help you discover content, answer questions, and go deep on the topics that matter to you. Each week we send you the three most popular questions asked by our readers, and the answers Smart Answers provides. 

Developed in partnership with Miso.ai, Smart Answers draws only on editorial content from our network of trusted media brands—CIO, Computerworld, CSO, InfoWorld, and Network World—and was trained on questions that a savvy enterprise IT audience would ask. The result is a fast, efficient way for you to get more value from our content.

 
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