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Free Webinar: Actionable AI in the Contact Center
Enterprise Connect Webinars - Together with No Jitter

Accelerating Actionable AI in the Contact Center

Wednesday, August 26, 2020 | Time: 2:00 PM ET / 11:00 AM PT
(Duration: 60 Minutes)
Urgent new demands are driving accelerated rollouts in contact centers’ use of Artificial Intelligence.  Organizations are seeing measurable benefits in a shorter timeline than anticipated, and implementations of AI are happening in as little as 15 days.

Sponsored by:
Genesys Google Cloud Logo
Hosted by:
No Jitter and Enterprise Connect
You will learn:
  • What near-term challenges your contact center may be able to address with AI
  • How to make sure your short-term AI implementation meets your goals
  • How private and public sector contact centers addressed recent disruptions by implementing AI quickly and effectively

Presenters

Sheila McGee-Smith
Sheila McGee-Smith
President & Principal Analyst
McGee-Smith Analytics
Elcenora Martinez
Elcenora Martinez
Global Vice President of Product Management
Genesys
Rajen Sheth
Rajen Sheth
Vice President
Google Cloud AI and Industry Solutions
Moderator: Eric Krapf
Moderator:
Eric Krapf
GM & Program Co-Chair, Enterprise Connect,
Publisher, No Jitter
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