Executive Briefing

4 ways to win friends and influence customers (outside of IT)

As things progress to the new normal, remote IT support demands will skyrocket. Here's how to be known as a hero without killing yourself.

May US employment rose in hospitality, construction, education, retail, and health services

Only 13% of the 2.7 billion deskless workers worldwide have paid sick time

65% of US employees confirm customer loyalty since shifting meetings online

Ransomware: Consumers would hold CEOs personally responsible for attacks

Chief AI Officer: Executives discuss the role, pitfalls, and business philosophy

CIOs: 8 ways to trim IT budgets

How to help someone who is struggling with remote work. Hint: Don't be a jerk

10 ideas for helping a weak project manager get better at the job

A shining light of positivity amid fear and chaos: Families are fonder and bonding

Ransomware attack: Why a small business paid the $150,000 ransom

27 realistic Zoom backgrounds for business meetings

Microservices: The foundation of tomorrow's enterprise applications

Microservice architecture has the potential to pick up where service-oriented architecture (SOA) left off, making application development faster, more scalable, and more flexible. But as with SOA, some doubt microservices can live up to their promise. We help CIOs sort out the fact from fiction.