AI-powered decision-making gives telecoms like Verizon a competitive edge. Editor at large Kim Davis sat down with Verizon at PegaWorld to find out just how Customer Decision Hub puts customers first for marketing, sales and service.
In other news, Oracle is shutting down its ad business. You can read more about the decision here. The move comes after the company spent billions in acquisitions in recent years, while also facing challenges in Europe due to GDPR regulations.
Also, the MarTech Replacement Survey is now open, so please consider taking a few minutes to fill it out. It’s a great way for our readers to share the pressing issues in technology facing marketers today.
Chris Wood
Editor
