"There's been a growing trend of artificial intelligence moving beyond a back-end tool for the healthcare enterprise to the forefront of the clinician and consumer experience." — Brian Kalis, managing director, health strategy at Accenture. Telehealth has revolutionized the healthcare industry due to a global pandemic that forever changed the way healthcare is delivered. But another extraordinary development is quietly gaining traction — the power of voice technology, or more specifically, conversational artificial intelligence (AI). Conversational AI allows people to use natural voice or text to interact with systems and looks to deliver healthcare's next significant wave of innovation. This remarkable technology is this week's lead story. |