Good morning Marketer, ready for a HubSpot update? 

This week at INBOUND – HubSpot’s annual conference (this year held virtually) – the company announced a series of upgrades to HubSpot Sales Hub Enterprise aiming to deliver a new end-to-end approach for both sales teams and system managers. The main product announcements included:

• An enterprise-grade CRM, including custom objects that allow users to create and store categories of information that are unique to their business, and advanced permissions allowing access control down to field level;
• Sales engagement tools allowing reps to manage tasks from any device;
• A new sales analytics tool
• Connected CPQ tools, together with integrations with accounting solutions like accounting integrations with NetSuite, QuickBooks Online, Xero, and Nubox.

Lou Orfanos, VP Product and General Manager for Sales Hub, explained the significance of these enhancements. “It’s a foray into the midmarket/enterprise CRM space,” he said. “There’s a lot of functionality that we feel will help our customers grow with us, and attract new customers in that space.” These new product upgrades are designed to be especially beneficial for mid-market brands and organizations that already have complex sales processes in place. 

Keep scrolling for more, including an update on Facebook doing away with a long-time pain point for advertisers.

Taylor Peterson,
Deputy Editor 

 
 
 

Stay alert, stay prepared

So how can marketers stay prepared in case of a second major wave of COVID-19?

Here are three recommendations from Jeff Pickett, head of search at Omnicom Media Group. 

• “First, spend less time gazing into that crystal ball trying to divine what’s going to happen next. And instead, spend more time trying to plan for every possible contingency that you can come up with.”
• “Number two, meet consumers where they are geographically, contextually, and emotionally.
• “And then, third, hone your adaptation skills and integrate flexibility into as much of your business as possible.”

Learn more. Check out “The Download”, brought to you by Microsoft Advertising. 

 

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Social Shorts
 

So long, 20% text limit in Facebook ad images

Facebook’s rule that images in ads not have text on more than 20% of their real estate, has evolved into a mere suggestion: “We’ve found that images with less than 20% text perform better. With this in mind, we recommend keeping your text short, clear and concise in order to get your message across effectively,” the help page now states.   

Why we care. Facebook relaxed its 20% text limit several years ago, but still throttled ad impressions when images had a high proportion of text. Removing the limits altogether reflects how ads on the platform have changed. It seems quite quaint to think back on the days when ads with text were a jarring enough experience that Facebook would just disapprove them outright. 

 

Struggling to overcome marketing challenges?

Join us October 6-8 for 80+ tactic-rich sessions, empowering keynotes, virtual networking, and more… all free. Check out the MarTech agenda!

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What we're reading
 

We've curated our picks from across the web so you can retire your feed reader.

Facebook leaks show Mark Zuckerberg defending his decisions to angry employees – The Verge

Shopify Says ‘Rogue’ Employees Stole Data From Merchants – Bloomberg

Why Walmart thinks TikTok is the future of its business – Vox

Casey Newton on Leaving ‘The Verge’ for Substack and the Future of Tech Journalism – OneZero

Instagram’s TikTok clone Reels updates to allow longer videos, easier edits – TechCrunch