Loading...
You’re reading a free edition of Big Technology. Reader support helps this newsletter keep going, and upgrading gets you full access to our stories and open Q&As like next week’s with Stanford Medical Dean Dr. Lloyd Minor: I Canceled Amazon Prime And You Probably Can TooAmazon will ship for free if you don’t have Prime. So, why do 200 million of us need it?
Last June, on a whim, I canceled Amazon Prime. I’d seen the FTC’s lawsuit claiming the company “sabotaged” people’s attempts to disenroll and thought it might be worth experiencing firsthand. Within a few clicks, I was out. I planned to return to Prime soon after canceling, but then never did. At first, I figured I’d wait to pay its $139 annual fee until I had something to buy or watch. But within a few months, I realized I didn’t need it. I still regularly buy things from Amazon with free shipping, but I’m happily out on Prime. And if you’re among its 200+ million members worldwide, you probably can be, too. I was a Prime subscriber back in 2019 — when it was already more popular than church, voting, and guns in America — but the service took on a cosmic importance in 2020. That year, in-person retail shut down, and Amazon became a lifeline. I bought an exercise bike via Prime, along with plenty of essentials, and peddled away the lockdowns. More than 50 million people joined Prime during the Covid era. And we all became accustomed to hitting ‘buy now’ and seeing our stuff delivered free within the next day or two, or even a few hours. After canceling Prime, I’ve been able to reevaluate the necessity of that ultra-fast, free shipping and have found it mostly unneeded. Amazon still ships free when your cart is above $35, albeit a few days slower. After leaving Prime, I’ve been happy to wait. The products still arrive relatively fast, and the selection is still excellent. I’m also less inclined to make impulse purchases. If the tech giants can have their years of efficiency, I guess I can too. Leaving Prime also meant the end of free Amazon Prime Video, but I’ve been able to bear it. I’d been paying for a combination of Prime Video, Netflix, and Max beforehand and couldn’t scratch the surface of their content libraries. Since canceling, I’ve kept Max and sporadically used Netflix’s ad tier to catch up on shows. I haven’t yet come close to running out of things to watch. And I finally took in The Sopranos. Which is terrific, by the way. When I asked Big Technology readers whether Prime was worth it, I found a number considering dropping it as well. “I’ve actively been considering canceling,” wrote one reader. “I don’t use the music, video, or other additional features and pay for it almost exclusively for shipping. Hard to justify the price simply for shipping convenience.” Others expressed similar ambivalence. After reading through the replies, it appears many can drop Prime and not miss it at all. Still, I don’t expect a mass exodus. I was surprised by how many people love Prime’s fast shipping in particular, as well as the ease of returns. Moms and caregivers wrote in with notes about how crucial it is to get a wide variety of items in the home — and fast. “You can often hear me say that if I could marry Amazon Prime, I would,” wrote one. To them, I would make no argument to cancel. Still, many of us, tens of millions of us, came to see Prime as indispensable in 2020. And we hung onto it afterward, maybe — like in my case — forgetting that Amazon will still ship things free without it. If Amazon Prime members started reconsidering and discarded the service en masse, it would be trouble for the company. And perhaps that’s why it built a confusing exit flow that caught the FTC’s attention. But a habit is hard to break, and Amazon likely has little to worry about despite how easy it would be to leave. WorkOS, the modern API for auth and user identity. (sponsor)WorkOS enables B2B SaaS companies to accelerate enterprise adoption with identity and complex features like Single Sign-On and SCIM. Built for developers tired of using legacy providers like Auth0, WorkOS delivers a unified platform with modern APIs and a predictable pricing model that scales seamlessly with your enterprise motion. What Else I’m Reading, Etc.AI-generated Taylor Swift nudes flood X [The Verge] Google introduces a new AI video generator [Ars Technica] Why the media industry is in armageddon mode (again) [Rebooting] Jon Stewart returns to the Daily Show [Axios] Ron DeSantis didn’t have much fun campaigning for president [The Atlantic] ‘Obituary pirates’ build SEO sites with dead people’s names and bad info [New York Times] Quote Of The WeekEditor’s note: This file was inadvertently published. Washington Post story page when you click the headline: “Billionaire funding isn’t ideal, but journalism needs it right now” Number of the Week12% Tesla shares dropped on Thursday after a ‘train wreck’ earnings call This week on Big Technology Podcast: Why Meta Wants To Build Artificial General Intelligence — With Joelle PineauJoelle Pineau is the head of Meta's AI Research division. She joins Big Technology Podcast to discuss the company's recent proclamation that it intends to build Artificial General Intelligence, digging into how we get there and why it feels it must. In a wide-ranging discussion, we cover the latest research trends, the company's open-source practices, what actual products developers have been built with AI, video generation, and the reasons why NVIDIA chips are so in demand. Tune in for a deep dive into the world's most crucial technology from someone directing one of its most important research labs. You can listen on Apple, Spotify, or wherever you get your podcasts. Send me news, gossip, and scoops? I’m always looking for new stories to write about, no matter big or small, from within the tech giants and the broader tech industry. You can share your tips here I will never publish identifying details without permission. Thanks again for reading. Please share Big Technology if you like it! And hit that Like Button The good vibes will arrive faster than Prime shipping, and at no cost. My book Always Day One digs into the tech giants’ inner workings, focusing on automation and culture. I’d be thrilled if you’d give it a read. You can find it here. Questions? Email me by responding to this email, or by writing alex.kantrowitz@gmail.com News tips? Find me on Signal at 516-695-8680 Thank you for reading Big Technology! Paid subscribers get this weekly column, breaking news insights from a panel of experts, monthly stories from Amazon vet Kristi Coulter, and plenty more. Please consider signing up here.
© 2024 Alex Kantrowitz |
Loading...
Loading...
