IBM has apologized for racially insensitive terms on an application on the company's recruitment website. The application had been imported automatically from countries that still use racial labels for government statistics, IBM says.
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A survey by McKinsey finds 82% of executives from large companies think retraining helps fill a talent shortage. Organizations should look among their ranks for people who have "adjacent skills" and who are interested in reskilling in preparation for a different role, says Jesper Bendtsen, who leads recruiting at Thomson Reuters.
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A bill in Idaho that would provide workers' compensation coverage for 911 dispatchers who develop post-traumatic stress disorder is earning praise from National Emergency Number Association CEO Brian Fontes, who said the legislation "reflects the reality of the job." A 2012 study from Northern Illinois University found that 18% to 24% of dispatchers suffered from PTSD.
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Students at Santa Fe Public Schools' Early College Opportunities High School in New Mexico are training for careers in the skilled trades, which includes a focus on project-based lessons, such as repairing a Jeep in the automotive technology program.
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Listening with an open mind is a valuable skill any leader can cultivate, says Arnold Donald, president and CEO of Carnival. He describes a six-month "listening tour" after he became CEO and how he was able to take what he learned and apply it to Carnival's strategy.
