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| White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ |
| There are a lot of control sequences available on Linux systems -- maybe even some you've never used. Read More ▶ |
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| Turn your appliances on/off remotely from your mobile device, or with your voice via Alexa. Or automate with a schedule. The plug also monitors and helps control energy usage, and the slow drain that occurs even when devices aren't in use. Read More ▶ |
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| A smooth transition to Windows Server 2019 should start with implementing native components, then data-center features, then Windows Admin Center management tools. Read More ▶ |
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| The upside can be better performance and resiliency with a down side of dire business impact if the DNS service provider suffers a catastrophic outage Read More ▶ |
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| Today’s hybrid data-center environments often span on-premise data centers, cloud, and edge computing deployments, and enterprises are finding a traditional approach to managing data centers isn’t optimal. With artificial intelligence and machine learning, there’s enormous potential to streamline the management of complex computing facilities. Read More ▶ |
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| From server management to protocol analysis to visibility into systems, networks and traffic flows, these free open source monitoring tools have you covered. Read More ▶ |
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| With such a broad array of products and backed by vast financial resources, Cisco faces challenges on all fronts, making it possible for other behemoths and even some small competitors to persist. Read More ▶ |
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| Safeguard yourself against snoops, and access blocked content with this no-log VPN service. NordVPN is just $2.75 per month for 3 years, if you sign up right now. Read More ▶ |
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| It could fairly be argued Intel CEO Brian Krzanich needed to go, and this scandal was actually a blessing. Read More ▶ |
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| White Paper: Genesys Telecommunications Laboratories Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read More ▶ |
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