Watson Assistant will be delivered via IBM partner devices such as electronics embedded in cars and apps branded by hotel companies. Beyond customer engagement and service, the real value to these partners will be in the data they collect about customers and how they use it to customize customer experience.
Greg Hoffer, vice president of engineering at GlobalScape, says that sometimes customers get so caught up in the cloud's fast-and-easy mantra they don't fully think out the security implications for their data. Read More
Top analytics and business intelligence platforms have been making it easier for end users to get self-service insights. The next step in their evolution is augmented analytics, according to market research firm Gartner. Read More
Is your organization in production with real-time analytics and event stream processing? Are you doing a pilot of the technology? Here's a look at where the technology is today, along with some of the more popular use cases. Read More
There are plenty of success stories about Hadoop in the enterprise, but those may be the exception and not the rule. Gartner Research VP Merv Adrian provides a reality check on deployment rates, successes, and failures of big data technologies in the enterprise. Read More
At its core, digital business relies on strong security practices. In addition, leveraging security intelligence and integrating security with operations and developer teams can help organizations push the boundaries of innovation. Read More
The conventional wisdom says that IT workers need to improve their soft skills, but sometimes the conventional wisdom is wrong - at least in part. Read More
Enterprise software development teams have historically had trouble ensuring the code that runs well on a developer's machine also runs well in production. DevOps has promoted more collaboration between developers and IT operations. Data scientists and data science teams face similar challenges, which DevOps concepts can help address. Read More
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