Quality Care in Home Health: Improving Patient Outcomes and Agency Scores

The future of the home health care industry is patient-centered care and quality outcomes.

Quality Care in Home Health: Improving Patient Outcomes and Agency Scores

J’non Griffin, RN, MHA, WCC, HCS-D, COS-C

The future of the home health care industry is
patient-centered care and quality outcomes.

Quality Care in Home Health: Improving Patient Outcomes and Agency Scores provides home health agencies with the tools and tactics they need to address the measures and improve publicly reported survey results through training, systematic practices, and bedside clinical behavior. Expert J’non Griffin, RN, MHA, WCC, HCS-D, COS-C provides general patient education and engagement strategies, as well as staff training tips to improve the patient experience and achieve positive HHCAHPS scores and star ratings.

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