Exceptional communication skills are more vital than ever
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View in Browser | APRIL 2023 Improving Engagement and Retention through Better Work Conversations “Leaders are getting a little anxious that people aren't producing as much as they need,” says Dr. Vicki Halsey, vice president of applied learning for The Ken Blanchard Companies. “At the same time, people are overwhelmed. They feel like they're being asked to do a lot.” Bridging that gap requires exceptional communication skills, says Halsey. “Organizations have struggled to replace people lost during the Great Resignation and post-Covid, but the work has continued to increase. Many people find themselves doing two jobs instead of just one. Workers are feeling undervalued and underappreciated. And most leaders are feeling the same! “With everyone crunched for time and being held accountable for unrealistic targets, many leaders are starting to implement processes, lean into targets and deadlines, and push a little more for ‘Let's get this stuff done.’ What might be forgotten, though, is that it's a person who needs to get it done.” | |
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| | | WEBINAR Communication Essentials: 3 Conversations Leaders Need to Master Good communication skills are essential—especially when people are feeling stressed and pulled in multiple directions with competing priorities. In this webinar, leadership communication expert Vicki Halsey will share Blanchard’s proven approach to conducting effective conversations when they matter most. | | |
| | | | CLIENT SPOTLIGHT Building Learner Communities at Texas Tech “Texas Tech is more than an institution of higher education—we are in the people development business,” says Jason Weber, associate vice chancellor. “We wanted to improve the development of our leaders and build a strong succession plan with a values-based culture.” Simple Truths of Leadership, the book coauthored by Ken Blanchard and Randy Conley, became an inspiration. | | |
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| | | PODCAST Experiential Intelligence with Soren Kaplan Author Soren Kaplan explains how life experiences influence our mindsets and abilities while impacting our present success and future opportunities. Sharing tips and examples, he describes the differences between IQ, EQ, and XQ. | | |
| | | | FROM OUR BLOG Does Every Hire Need to Be a Rock Star? Master certified coach Madeleine Blanchard responds to a reader’s question. “I am hiring for a position that requires someone to simply keep their head down and get the job done. My boss is advocating for me to focus on the younger, ambitious ones...” | | |
| | | | POINT-OF-VIEW An Unvarnished Look at Asking Employees to Return to the Office An increasing number of companies are asking—and some requiring—employees to return to the office. In this point-of-view, Blanchard examines the issue in detail and shares a perspective on successfully navigating the challenge. | | |
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