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How to Maximize Your Return on Experience

Return on experience (ROX) has taken on new importance for digital and operational leaders. The impact of COVID-19 has put a heightened emphasis on how to navigate this new reality across all industries. How can you measure success and achieve sustainable business outcomes?

Download the paper to learn:

• How organizations can rethink ROX to deliver value across customer and employee experience
• The impact a participation-based approach to ROX can have on your business
• How an ROX model and framework can help you project and realize significant returns

COMING UP:
Best Practices for 2021 Virtual Events

Live: February 16 at 2pm ET

From current virtual events to future hybrid events, brands have been forced to drastically change their strategies.

Join eMarketer’s live Meet the Analyst Webinar, “Virtual Events Are Here to Stay: Are You Prepared?," to learn what event organizers and sponsors have learned, and tips to adapt to this shifting space. Plus, get a walk-through of our updated playbook for the complete virtual event life cycle.