Unattended retail is coming onto the scene in the food and beverage space, but retailers don’t need to purchase new coolers to get in on the action for refrigerated products. Companies such as ShelfX provide systems to turn coolers that retailers already have into self-service machines. ShelfX CEO Ran Margalit explains how the technology works — and where the concept can be applied in the future.  Read More...

When Amazon launched Prime 13 years ago, it looked like a neat perk, but not a complete game changer. However, initial appearances can be deceiving. Today, Amazon Prime is an entire ecosystem of services for members online and offline — and one that is still growing. So how did we get from there to here? We have the complete history.  Read More...

Financial services (and how customers think about them) have evolved well beyond the simple bank of days gone by. Online competitors have risen, financial service activities have popped up in all kinds of places and banks are no longer the simple institutions they once were. The evolutionary pressure is on – and the brands that want most to survive are working hard to stay relevant.  Read More...