Important information regarding our vouchers
At Planet Offers, we have been carefully monitoring the developing situation with Coronavirus (Covid-19) and want to provide information for all those currently holding any Planet Offers vouchers or are considering purchasing one.
We want to ensure that all of you have a fantastic time using our vouchers and most importantly, that you and your families are kept safe. The wellbeing of our customers, employees and vendors is our upmost priority, and so we are closely working with business owners in line with government advice and guidance.
If you plan to use a purchased voucher, we recommend that you check the venue website or contact them directly ahead of time. Having increased their hygiene practices, many venues are still allowing customers to visit, however we suggest that you reach out to them directly as a first point of call.
If you are unable to use your voucher at this time, please be rest assured that the team will be in touch to offer a solution. We kindly ask that you are patient during this period as our customer care team are experiencing a high level of enquiries, and response times may be slower than usual.
Finally, in the event that you receive an extension or refund, we’ll also give you a promo code for 15% off to use toward your next purchase that will be valid for 6 months so you can hopefully put this towards something new to enjoy.
For further information on the Coronavirus, please click the following link: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public#risk-level
Thank you for your continued support.
Stay safe
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The Planet Offers team
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