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Hello!

This past Sunday, April 5, you may have received an email from JOANN entitled "[JOANN Notification] Warning: Low SMS Customer IDs Remaining." We want you to know that your personal data is absolutely safe, and our systems were not compromised.

The message was an automatic alert meant for our internal systems, but was accidentally sent to your email, too. None of your data was sent to any person or external system. Understandably, you may have been confused and even anxious about receiving it, but rest assured, your information is secure.

We apologize for this embarrassing mistake. Our top priority remains making sure you feel safe and confident as you shop with us to find handmade happiness.

Sincerely,

Your Friends at JOANN

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Your Joann.com® order can be placed over the phone with Customer Service at: 1-330-735-6576, Monday through Saturday 9 am - 6 pm EST.

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