| Valued JOANN Customer — We are watching the COVID-19 pandemic closely and as you likely know, cases are spiking in areas across the nation. While not every region looks the same at this time, we want to ensure every customer and Team Member in every store is safe. We have required face masks for store Team Members to protect our customers, and we want to extend that protection to all who are in our stores. As such, beginning Monday, July 27, we respectfully encourage all customers — regardless of local mask mandates — to wear a face mask or covering whenever you are in a JOANN store. If you do not have a mask with you, we will offer a disposable one for free upon entry. Our intention is to do everything possible to protect the health of all who are in our stores, and we hope you will respect this effort to enable the safest shopping experience possible. Additional safety precautions including social distancing, protective shields and increased sanitization standards have continued in all stores since the pandemic arrived. We are confident in our efforts to-date, and we must continue these efforts with vigor and close attention. No store will open without the appropriate sanitization and safety precautions. The health and well-being of our customers and Team Members remains our highest priority, and we will continue to serve you to the best of our ability. We appreciate your business, whether you shop in-store, online, or through curbside pick-up, and we aim to inspire you to find Handmade Happiness every day. In anticipation of mask requirements across the country, we want to prepare our nation's schools for the upcoming academic year. So for every mask sold, we'll donate one to a school in need. Our goal is to help every student and teacher in the U.S. go back to school safely in the fall. Thank you for all you are doing to help protect the nation by making and wearing masks in public, and for inspiring others through your creativity and generosity. | 