Although I am a Chinese teacher, not a business trainer, a topic frequently arises in my classes: How can I do business in China? Why is it so hard to do business with Chinese? What do I need to know about the Chinese people and culture before I undertake this challenge?
I've been a part of business projects in both the USA and China. Business culture varies greatly between the two countries. In addition, I have heard stories and followed developments among my foreign students pursuing business ventures here in China. There are many important things to know before getting started in Chinese business culture.
If you are doing business in China, I would highly recommend doing four things to help make your business ventures with Chinese clients run a bit smoother in the future.
1. Understand Chinese Business Etiquette
China has a different culture from that which you are familiar. To the Chinese, we probably also think that there are problems trying to do business with foreign cultures. Business in China, and indeed in most Asian countries, doesn't work the same way as it does in the West. So if you are going to business here, it is the responsibility of both parties to mutually understand the etiquette of each other. It is tough, but it isn't impossible. Here are some reading materials on Chinese business etiquette. Have a read and it just might help your situation:
商务问候礼仪 Business Greeting Etiquette
商务介绍礼仪 Business Etiquette–Business Card Exchanges and Introduction
商务电话礼仪 Business Etiquette—Make a phone
商务就餐礼仪之敬酒 Toasting Etiquette at a Business Dinner
商务座次礼仪 Seating Arrangement Etiquette
中国商务送礼禁忌 Taboos of Giving Business Gifts in China
Key Business Etiquette You Can Put to Use in China
2. Build Relationships or "关系 Guanxi"
Establishing good "关系Guanxi" with Chinese partners can contribute to your business success in China. Eat and drink(wine or tea) is one of social engagement features, as well as 送礼(sònglǐ) Business Gifts. Dining together is a common thing to do when the Chinese are getting together, which provides an opportunity for them not only to enjoy a meal, but also to communicate. Many Chinese people build close relationship though kind of social activities. They can help both sides get more trust and mutual respect.
Tips on how to build positive "关系Guanxi" with Chinese Partners...Read more