Insider Intelligence

How Coronavirus Is Accelerating Seamless Omnichannel Retail

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Frictionless commerce, a trend permeating many facets of the customer journey today, leverages technology to improve the retail experience by saving people time and hassle.

In Frictionless Commerce 2020, eMarketer covers retail innovations driving improved speed and convenience in the shopping experience, and how the pandemic may affect those innovations.

In full, this exclusive report:

1 Discusses the effect the pandemic is having on frictionless commerce trends
2 Examines what else is driving the frictionless commerce trend
3 Analyzes the effects frictionless experiences have on consumer spending

Get all of these insights and more when you purchase the Frictionless Commerce Report for $995.
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