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Payments 2022 Study

Payments 2022: Why Payments Is Make-Or-Break For Digital Platforms

The payment capabilities — as well as processing platforms and vendor relationships — that got digital platforms this far aren’t what will take them into — and through — the next decade. We asked the payment heads at 250 B2C and B2B digital platforms about what will — and the answer was pretty clear. Here’s what we learned.

The Monday Conversation

Max Levchin: What’s Missing From Today’s Financial Literacy Initiatives

Financial literacy is a great goal, according to Affirm CEO and Founder Max Levchin. However, most of the initiatives help the already financially motivated, instead of those who aren't. What consumers need, instead, he tells Karen Webster, are fewer apps about how to save and what not to buy, and more credit providers who reward good payments behavior — even if it means cutting into their profits.

C-Store Innovation

What’s Next For C-Stores: Buy In-App, Deliver Pumpside

Buy in-app, deliver pumpside? As convenience store fuel sales decline, pressure mounts on the retail side of the C-store operation to produce more revenue. P97 CEO Don Frieden tells PYMNTS why rebooting the C-store experience may mean taking a page out of retail tech’s playbook.

Why Amazon Bet (Almost) A Billion On Certainty

Amazon said last week that it would put $800 million into cutting its Prime Member default shipping option from two days to one. While analysts fret over the hit to profits and Q2 guidance, Karen Webster Webster says it was a lesson to businesses on the importance of — and value in — investing in creating certainty for its customers, and why investing in certainty is a sure bet.

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