CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
March 07, 2024
Industry clouds give CIOs on-ramp to gen AI
Cloud offerings tailored to their verticals have given IT leaders industry-specific features and an expedited route to the cloud. Now they are enabling easier experimentation with generative AI. Read more
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Salesforce bids to become copilot building platform of choice
Vendors are racing to offer the preeminent platform for building generative AI copilots. With its latest release, Einstein 1 Studio, Salesforce makes its case. Read more
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Former Amazon exec John Rossman on delivering big bets
The author of âBig Bet Leadershipâ offers advice on reshaping the way you lead to steer big bet initiatives successfully. Read more
SAP enhances Datasphere and SAC for AI-driven transformation
SAP adds new generative AI and data governance features to SAP Datasphere and SAP Analytics Cloud, enabling customers to incorporate non-SAP and unstructured data when creating AI-based planning models and scenarios. Read more
How CIOs use AI to elevate CX services
Generative AI can help staff answer customer queries efficiently and effectively. But thatâs the least it can do, or what IT leaders expect of it. The key to unlocking its real power is to focus on business outcomes and highly refined experiences. Read more
The change management Informatica needed to overhaul its business model
When Graeme Thompson became CIO of the AI-powered data management company in 2016, it sold licenses and maintenance as its customers moved their applications into SaaS solutions. In response, the company changed course to the cloud. Here, Thompson recounts the effort needed to deliver on that transformation strategy. Read more