Information architecture is the practice of structuring, organizing, and labeling content from your website. Sitemaps are visualization tools that are used predominantly for planning purposes.
When building a UX team, start by hiring 2-3 UX generalists with complementary skill sets. This approach will allow the team to meet several needs of the organization and learn from each other.
Multiple support channels help global purchasers shop on your site smoothly and confidently. Choose at least two of the following: live chat, email, telephone, and social media.
